Privacy Policy

Privacy Policy

Effective Date: August 1, 2024

At Thx Sam, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it is kept secure.

1. Information We Collect

  • Personal Information: When you sign up for our services, we may collect personal information such as your name, phone number, email address, and home address.

  • Communication Data: We collect information from your communications with us via text messages, including the content of the messages and any preferences or requests you share.

  • Service Data: Details about the services you request and receive, including service providers you engage through us, service dates, and payment information.

2. How We Use Your Information

  • Service Delivery: To provide, maintain, and improve our services, including processing your requests, managing appointments, and coordinating with service providers.

  • Communication: To respond to your inquiries, send you updates, and provide customer support.

  • Personalization: To customize our services to better meet your needs, preferences, and interests.

  • Security: To protect against unauthorized access to our services and to maintain the security and integrity of our systems.

  • Compliance: To comply with legal obligations and respond to legal requests from public authorities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third-party providers who perform services on our behalf, such as maintenance professionals, contractors, and other home service vendors.

  • Legal Compliance: If required by law, regulation, or legal process, or to protect the rights, property, or safety of Thx Sam, our customers, or others.

4. Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

  • Access and Correction: You have the right to access and update your personal information. You can do this by contacting us at [insert contact email].

  • Opt-Out: You may opt out of receiving communications from us at any time by following the instructions provided in the messages or by contacting us directly.

  • Data Deletion: You can request that we delete your personal information by contacting us at [insert contact email]. Please note that certain information may be retained as required by law or for legitimate business purposes.

6. Children's Privacy

Thx Sam is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date" at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Thx Sam